Melissa Funston

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I am currently overseeing the rollout of 'work from home' across the Customer Delivery Direct team at IAG. This project is exciting due to the potential benefits for both our staff & our business. We've seen benefits in our staff already working from home such as increases in well being, better work life balance, more family time, alongside increases in productivity. Offering this, along with other flexible work arrangements such as compressed working weeks, flexible shifts & part time hours, helps empower our staff to take control of their working week, increases engagement & offers productivity benefits to our business as well - Win, Win!